Return Window

You may return most new, unused items within 30 days of delivery for a full refund or exchange, subject to the conditions below.

Eligibility Conditions

To be eligible for a return:

• Item must be unused, unassembled, and in the original packaging
• All accessories and documentation must be included
• Proof of purchase (order number or receipt) is required

Return Process

To start a return, please contact us at contact@mowerprous.com with your order number and reason for return. Once approved, you’ll receive instructions on how and where to send your item.

Refunds

Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to your original payment method within 5–7 business days.

Non-Returnable Items

Items that have been used, damaged by the customer, or customized are not eligible for return. Shipping fees are non-refundable.